You can contact our support team via email at info@talkingpro.com. We guarantee an initial response within 24 hours on weekdays. Please include your account details and a clear description of the issue.

Our Service Level Agreement (SLA) for lesson access, audio problems, or exercise errors ensures a response within 12 business hours. We prioritize issues affecting your structured learning progress.

Use the 'Report a Problem' link within the specific module or email support. We track and resolve reported bugs as part of our weekly platform updates, with status notifications sent to you.

Yes. For feedback on pronunciation exercises, you can submit a recording via the practice tool. Our language coaches review submissions and provide structured feedback within 48 hours.

For more detailed questions about billing, grammar modules, or account settings, please visit our full Contact page or explore the comprehensive FAQ section on our website.